Legal Disclosure (Specified Commercial Transactions Act)
This page provides information required under the Japanese Specified Commercial Transactions Act for online sales.
Seller Information
Store Name:
Degrey
Business Operator:
Degrey Fashion
Representative:
Hong Son
Business Address:
所在地 〒556-0005 大阪府大阪市浪速区日本橋5-6-22
Phone Number:
06-6616-9379
Email Address:info@degrey.jp
Product Pricing
All prices displayed on this website are listed in Japanese Yen (JPY) unless otherwise specified.
Prices include the product cost only. Additional charges such as shipping fees, payment processing fees, or taxes may apply depending on the order.
Additional Fees
The following additional fees may apply:
– Shipping fees
– Payment processing fees (if applicable)
– Import duties or taxes for international shipments
These fees will be displayed at checkout before the order is finalized.
Payment Methods
We accept the following payment methods:
– Credit Cards (Visa, Mastercard, American Express, JCB)
– Digital Wallets (PayPay, Apple Pay, etc. where available)
– Other payment options displayed at checkout
Payment is processed at the time the order is placed.
Delivery Time
Orders are typically processed within 1–3 business days after payment confirmation.
Estimated delivery times:
– Japan: 2–5 business days
– International shipping: 5–14 business days
Delivery times may vary depending on the shipping carrier and destination.
Returns and Exchanges
We accept returns or exchanges within 7–14 days after the product is delivered.
To be eligible for a return or exchange:
– The item must be unused
– The item must be in its original condition
– The original packaging must be included
Customers are responsible for return shipping costs unless the product is defective or the wrong item was delivered.
Order Cancellation
Orders may be cancelled before the order has been shipped.
Once the order has been shipped, cancellation is no longer possible and the return policy will apply instead.
Defective Products
If a product arrives damaged or defective, please contact our customer support within 7 days of delivery.
We will provide instructions for replacement or refund.
Contact
For any inquiries regarding orders or policies, please contact us:
Email: info@degrey.jp