Legal Disclosure (Specified Commercial Transactions Act)

This page provides information required under the Japanese Specified Commercial Transactions Act for online sales.

Seller Information

Store Name:
Degrey

Business Operator:
Degrey Fashion

Representative:
[Your Name / Company Representative]

Business Address:
[Full Business Address]

Phone Number:
[Phone Number]

Email Address:
[Support Email]

Product Pricing

All prices displayed on this website are listed in Japanese Yen (JPY) unless otherwise specified.

Prices include the product cost only. Additional charges such as shipping fees, payment processing fees, or taxes may apply depending on the order.

Additional Fees

The following additional fees may apply:

– Shipping fees
– Payment processing fees (if applicable)
– Import duties or taxes for international shipments

These fees will be displayed at checkout before the order is finalized.

Payment Methods

We accept the following payment methods:

– Credit Cards (Visa, Mastercard, American Express, JCB)
– Digital Wallets (PayPay, Apple Pay, etc. where available)
– Other payment options displayed at checkout

Payment is processed at the time the order is placed.

Delivery Time

Orders are typically processed within 1–3 business days after payment confirmation.

Estimated delivery times:

– Japan: 2–5 business days
– International shipping: 5–14 business days

Delivery times may vary depending on the shipping carrier and destination.

Returns and Exchanges

We accept returns or exchanges within 7–14 days after the product is delivered.

To be eligible for a return or exchange:

– The item must be unused
– The item must be in its original condition
– The original packaging must be included

Customers are responsible for return shipping costs unless the product is defective or the wrong item was delivered.

Order Cancellation

Orders may be cancelled before the order has been shipped.

Once the order has been shipped, cancellation is no longer possible and the return policy will apply instead.

Defective Products

If a product arrives damaged or defective, please contact our customer support within 7 days of delivery.

We will provide instructions for replacement or refund.

Contact

For any inquiries regarding orders or policies, please contact us:

Email: [support@yourdomain.com]